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Retail Store Manager (Australia-based)

The company

Visiondirect.com.au, Australia’s leading designer glasses e-commerce company, is changing the game again through the launch of its first physical retail store in Australia.

With the largest offering of designer glasses in the world Visiondirect.com.au is leading the way that consumers buy glasses.

We will now be offering our impressive product portfolio in a physical retail environment – the world’s first!

 

Who you are

Passionate and self-motivated.

You get excited about working with other like-minded individuals in a revolutionary store concept, striving together as a team to achieve exceptional results. You give everything at 110%.

 

Fashion Forward

You are a fashion forward individual aware of the top brands.

You are familiar with eyewear fashion trends.

 

Customer Experience

Willing to go the extra mile to offer that extra professional service.

Are passionate about delivering a unique and personal customer experience with all your interactions.

 

The role 
 

This position is based in Melbourne, Australia. You will be the face of Vision Direct for our customers and the community. As a dynamic leader, you will provide day-to-day management of a retail store team and you will assist in pioneering a superior customer experience. As the first store of its kind to integrate product in store with our 80,000 products online, you will lead innovations in ensuring high level sales and service ethics are followed within our fast moving retail environment. 

Specifically, you will lead, drive and support the achievement of the retail store's business objectives, sales, retention, customer satisfaction, and quality and productivity targets through proactive and sophisticated means (e.g. new store technologies and services, new ways of working and health partner initiatives). Alongside this, you will be responsible for leading your people, developing an authentic and genuine environment for our staff to grow and by setting an example for extraordinary performance. 

We are actively growing our store database in our Melbourne CBD store, therefore you will be conducting face to face sales, with new and existing customers. 

Your background 

You are a proactive, passionate sales leader with a proven track record of target overachievement. Your sales capabilities are backed by a commitment to service excellence, and your leadership skills immediately your people at ease. With a genuine team-player mentality, you thrive in a close-knit retail branch environment, and colleagues often comment that your enthusiasm and positivity are contagious. 

You will have: 

  • Excellent working knowledge of managing a retail orientated business. 
  • Strong leadership, communication (written & oral), people management and team development skills 
  • Strong interpersonal skills and relationship management skills with demonstrated ability to network at all levels of business 
  • Proven sales skills & ability to increase conversion. 
  • Strong customer service skills, with able to manage difficult customers effectively 
  • Able to master a complex, fast changing environment 
  • Experience in optics is not required however preference is given to an Optical Dispenser or person with optical store experience.

 

 

Vision Direct AU believes in hiring the best talent in the market. We are known for our vibrant, high performing and incredibly rewarding workplace, and we take pride in creating exceptional and meaningful work experiences, encouraging innovation, delivering award-winning benefits to our employees and being involved with our communities. 

We invite you to discover what makes a visiondirect.com.au store a place where talented people find inspiring personal and professional opportunities and rewards. For further company information please visit www.visiondirect.com.au.

Visiondirect.com.au is extraordinary, we offer the largest range of designer eyewear at a fraction of the price, to ensure that everyone can ‘find what you love’

 

Find the purpose in your career!  Learn and develop with us and make a genuine contribution at the forefront of the optical industry in Australia. 

 

Apply now by sending a cover letter and your resume to: stjames@visiondirect.com.au

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